Billing

Frequently Asked Questions

How can I pay my bill?

To review your billing details and make payments, log in to your patient portal and go to "Billing & Payments." Here, you can see a breakdown of costs for previous visits, including adjustments made by your insurance, their payments, and your remaining balance.

You can also conveniently make payments towards your balance. Please note, overdue balance notifications will be sent until the balance is settled. You can choose to receive these notifications via text, email, or mail to your registered address.

How do I update my credit card information?

To manage your payment methods, log in to your patient portal and go to "Billing & Payments". Click on the "Manage Payment Methods" tab to add or update your credit card information, including your billing address.

For payments, you can use any card without saving details if you prefer to enter them at the time of payment.

Please note: If you haven't had a visit with us but have a patient portal, the "Manage Payment Methods" option won't be available.

Ugh, I'm in collections. Now what?

If your account is in collections, it means we've made multiple attempts to contact you via phone, text, email, and mailed statements to your verified address on file regarding outstanding balances for services rendered. If payment isn't received after these attempts, your account is transferred to our partner, QuickCollect. After this transfer, payments must be made directly through QuickCollect.

Here's how to pay QuickCollect:

You can pay online by clicking here or call 800-252-6322 to make a payment using your credit card.

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Frequently Asked Questions